Collections
At The Affiliated Group, we focus on your needs to maximize revenues and profits.
To begin, we're different from typical collection companies. That's because we look at your business differently and commit ourselves to .
- Providing you with superior customer service
- Delivering decision-ready information when you need it, so you can run your business better
- Meeting or exceeding your recovery goal - we're goal driven
When it comes to recovery rates, we perform consistently above national averages. That's because we use.
- State-of-the-art technology
- Interactive customer software
- Proven, reliable recovery methods
Plus we work with you - not just for you - to effectively manage your credit functions. And that translates into higher profits for your business. When you need to collect bad debts, we offer these services to help increase cash flow and profit.
Early-Out Services
Avoid paying a collection commission. Encourage your delinquent accounts to pay now by using our proven, soft, early-out services.
With our Affiliated Credit Services name, you can improve payment before customers become seriously past due. And if your accounts pay within the Automated Pre-Collection Services program, no commission is charged. Your only cost is a minimal fee per account placed.
We can also combine customer letters with phone calls to drive your recoveries up and costs down. This process can help you find out the specifics as to why certain customers have not paid while maintaining customer goodwill, which is always priceless.
Collection Services
When intensive collection procedures are required, we offer …
- A highly trained staff to ensure the best possible recovery rate
- Advanced equipment, software and reporting capabilities
- Departments solely dedicated to the skip-tracing and legal processes
We offer the same technology all the big companies do, with the care and service only a smaller organization can provide. Combine this with our outstanding collection results, solid legal processes (with very competent attorneys and licensing in all states) and — together — we’ll form a winning team.
Client Access Web
Our exclusive and secure Client Access Web provides immediate and up-to-date information about your account. Using this leading-edge technology, you can view all of your current business activity on our system 24/7. For example, you can …
- Run standard reports
- Create custom reports
- See collector notes
- Post payments
- Place bad debts
- Get recovery statistics
- See recent placements
- Use messaging capabilities
- Get forecasted estimates of debt and recovery
All this and more is available to you on our high-speed Client Access Web.
No more long-distance, modem banks or untimely disconnects. Client Access Web offers a secured connection via SSL (Secure Socket Layer), and you have password controls to your accounts.
Ahead of the curve in our industry, it’s a value-added service that keeps you ahead of the game.
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