Testimonials
A Few Good Words from Our Clients
"The management team and staff at Affiliated are tremendous. I would feel completely confident in recommending Affiliated to any company, large or small, that has a recovery need for first- or third-party collections.
"Their uncanny knack for custom-tailoring each project to their client’s needs sets them head and shoulders above the rest of the pack.”
— Walter C. Steele
Director of Credit and Collections
SmartEnergy, Inc.
“The Affiliated Group knows the true meaning of developing a great relationship. They work to customize your needs to assure success and that the needs for both parties involved are met — after all it has to work for both.
“Their people show genuine concern for your account and do a great job of analyzing your accounts data, developing strategic ideas and keeping you well informed. I can say I am very satisfied with The Affiliated Group and would highly recommend them.”
— Juli Sargent
Assets Protection Manager
Border Foods
”Affiliated Credit Services has collected thousands of dollars of outstanding debts for us over several years. Their representatives are always courteous and promptly respond to any problems or concerns we present to them.
“They are proactive in seeking better methods of collecting our debts and resolving problems that make our interaction more efficient. They consistently provide excellent service.”
— Ray Morales
Manager, Utility Billing
City of Minneapolis
"I have been very pleased with the results from The Affiliated Group. They are professional, prompt, and are able to get the job done.
“When I changed companies and moved out of state, one of the first things I did was to analyze the collections process of the new company I was with, and make a phone call to The Affiliated Group to contract with them because of past experience with them."
— Connie Swanson
Business Office Coordinator
Capital Family Physicians
“Affiliated Credit Services has always shown support and help in our collection efforts at Xcel Energy. They always respond quickly to issues or concerns and have proven to be valuable to the business.
“At Affiliated Credit Services, they have proactive ways of dealing with accounts and reducing the write-offs, which is critical in our business. Plus, they’re excellent in following up to ensure we are satisfied with their performance and progress. They’re a great bunch of folks to work with.”
— Robert Hazuka
Credit Support Manager
Xcel Energy
“We value our relationship with The Affiliated Group for their commitment to customer service. They understand our company's customer service values and they treat our customers with the utmost of respect.
“The Affiliated Group has improved our recovery rates on NSF checks by over 50% in the first year alone. I would highly recommend The Affiliated Group for anyone interested in improving their accounts receivable functions!”
— Joel Hennessy
Sales Controller
Herff Jones, Inc.
“The Affiliated Group is a very professional, competent and efficient organization that makes a point to ensure their customers are satisfied. Their Account Managers are experienced and qualified.
“The Affiliated Group is important to our bottom line, it's a win, win situation for Alliant Energy.”
— Paul Koestner
Customer Information and Service Manager
Alliant Energy
“The training provided by Affiliated was first class and helped fill a staff development need within our organization. We were pleased with the content and impressed with how the material was delivered to staff.”
— Michael Radel
Business Office Manager
Memorial Health
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